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How to ensure secure mobile printing in a BYOD workplace

Written by Bill Christoforou | August 9, 2018

Many organisations are now opting for bring-your-own-device (BYOD) policies due to the many benefits they deliver, including reduced costs and increased productivity, flexibility and employee satisfaction. But this type of policy can create a lot of headaches for the IT department in terms of having to contend with different devices, models and operating systems – not least when it comes to secure mobile printing.

You might think more time spent on mobile devices, such as tablets and smartphones, means less time printing, but even in this digital age, paper remains just as relevant as ever, and workers are increasingly demanding the ability to print documents from a mobile device just as easily as they can read them. Yet it can often be difficult for organisations to develop a robust and secure mobile printing solution that can be used on a wide variety of devices, while also being highly secure.

But once you consider the value that mobile printing delivers to businesses, it becomes clear that this is one project that can no longer be put on the backburner. Here’s why it’s worth implementing a mobile printing solution that complements your BYOD policy.

Benefits of a secure mobile printing solution

1. Increased flexibility for users

When a mobile printing solution is interwoven into the BYOD workflow, users are able to seamlessly view documents, and print them as needed, all without the interruption of having to send that document to a desktop, and then physically go to the desktop to print it.

This can be especially beneficial for workers in industries that are particularly paper-heavy, such as real estate, healthcare, law and education.

One government school in Victoria, for example, reported increased efficiency and reduced waste after implementing a secure mobile printing solution as part of their document management system.

2. Better support for a wide variety of devices

As printing environments become more complex, so too does integrating BYOD devices into that environment – and this often means IT investing a lot of time and resources into providing this capability.

A robust mobile printing solution can easily handle a wide variety of devices and operating systems, significantly easing the strain on the IT department.

3. More sustainable

With many BYOD devices connected to the print environment, it can be difficult to keep track of toner and paper usage, which could send your costs skyrocketing if you’re not careful.

A comprehensive mobile printing solution can restrict printing and includes features such as quotas and reporting, so you can monitor usage to keep costs down and keep your organisation on track to reach its sustainability goals.

How to mitigate the risks of mobile printing in a BYOD environment

The biggest challenge of implementing mobile printing within a BYOD environment is, without a doubt, security. Employees often overestimate how secure their mobile devices are and engage in risky practices without even realising it. Combine this with a complex print environment, and the fact that printers themselves are often unsecured, and it’s a recipe for disaster.

Don’t allow confidential information to fall into the wrong hands. Here are 3 ways to ensure secure mobile printing in your BYOD-friendly workplace.

1. Have a comprehensive BYOD policy

A comprehensive BYOD policy that addresses mobile devices, data retention and security protocols is the first line of defence when it comes to protecting your data, giving employees clear expectations on how they should use their devices and distribute information. This should also include policies around keeping software updated, use of public WiFi, backing up data, and encryption.

2. Educate employees

Ensure employees are given regular training and reminders in terms of how to use their devices safely, and how to print securely.

3. Leverage technology

Technology is crucial when it comes to protecting your organisation’s data, so be sure to leverage it at all levels. This may include measures like ensuring devices are secured with features like password lock, providing Network Access Control to securely access corporate information, and enforcing printing permissions.

Mobile printing solutions (Kyocera Net Manager) can also come with a slew of security features, such as user authentication via a pin, access card or fingerprint reader, or secure print release, whereby print jobs are stored in encrypted format on a server and only released to a printer once a user authenticates themselves.

This prevents potentially sensitive information from simply being picked up at a printer by a malicious attacker. Kyocera Net Manager also restricts print jobs to devices that run the authenticated Kyocera Mobile Print application. Any other mobile access to a device or the secured system is blocked.    

A BYOD policy works best when it is supported with mobile printing capabilities, but careful thought has to be given to ensure you implement a solution that is both easy to use and highly secure. When done well, however, you will be rewarded with increased productivity, efficiency, and flexibility. And your employees will thank you!

Managed Print Services is a flexible and scalable print solution that can meet the changing needs of your organisation in the new era of work. To learn how you can reduce your costs, minimise risk, improve your environmental footprint and gain greater control of your print environment, download our Managed Print Services Fact Sheet.