Most innovative organisations are constantly finding new ways to improve their employee experience. An environment where employees feel valued, supported, and engaged is now a strategic imperative for businesses, as these requirements now supersede the value of a competitive salary among talent.
Beyond boosting talent attraction and retention, a positive employee experience also fuels productivity, innovation, and organisational success. But where does technology fit into all of this and how can it serve as a powerful ally in improving the employee experience?
Collaborative engagement
Successful business leaders know that an engaged team is a productive team. Picture a workforce buzzing with enthusiasm and connection, even when remote. This can be achieved when using collaborative engagement platforms.
From Microsoft Teams, to the Google Suite, to Slack — there are some really great dynamic platforms out there that fuel real-time conversation among your staff, remote and in-office. You can effortlessly engage in phone calls, host meetings, and seamlessly share updates. Then you’ve also got platforms like Asana and Airtable which are great for multitasking, centralising communications, and empowering your workforce to remain organised while taking on numerous projects simultaneously. With task creation and assignment features, you can outline dependencies clearly, ensuring that every piece of the puzzle falls into place at precisely the right moment.
It’s important to try on different collaboration tools for size, so a good place to start would be signing up for free trials or demos. This allows you to then handpick the tool that aligns the best with your needs and employee preferences.
Automating repetitive tasks and workflows
Repetitive tasks can be mundane and often breed frustration and boredom. Think of those laborious hours spent generating reports or processing invoices - day in and day out. By automating these tasks, you can significantly improve the employee experience while streamlining processes, reducing manual effort, and fostering efficiency.
Plus, with automation handling routine tasks, employees can focus on higher-value activities that require critical thinking, problem-solving, and creativity. This allows them to develop new skills, broaden their expertise, and take on more challenging responsibilities. The opportunity for growth and advancement within the organisation enhances job satisfaction and in turn, increases employee engagement.
Incorporate content services to enable frictionless hybrid working
The benefits of document management software like content services extend far beyond mere efficiency gains. Content services provide the unified access, robust document management, and secure content handling required for the new era of work. They have useful version control features and document management capabilities, making it easy for staff to track changes, access previous versions of documents, and collaborate on a single, up-to-date version. This eliminates confusion and the risk of working with outdated or conflicting information. Similarly, efficient document management ensures employees have the most accurate and relevant content at their fingertips, enhancing productivity and minimising errors.
Kyocera Cloud Information Manager (KCIM) for example, has intuitive and easy-to-use functions within the web browser interface, making uploading and locating documents a fast, secure and simple process. The power this technology has to seamlessly integrate information and empower collaboration allows employees to work together effortlessly, no matter their location or device. With this frictionless way of working, employees have more flexibility in choosing where and how they work. This promotes work-life balance and allows employees to tailor their work schedules to accommodate personal obligations and preferences. The ability to seamlessly access content and collaborate remotely can therefore improve the employee experience by fostering productivity, teamwork and flexibility.
Gathering employee feedback
When it comes to understanding the employee experience, relying solely on the data will only reveal part of the story. While data provides objective insights, it falls short of capturing how employees truly feel. That's where conducting online employee surveys comes into play. The power of surveys lie in regularly seeking and collecting employee feedback—a precious opportunity that should never be overlooked. According to Gartner, organisations that establish a weekly practice of collecting feedback can expect a 12% improvement in employee performance.
Another crucial avenue to improve the employee experience lies in collecting exit feedback from departing employees. By embracing this opportunity, organisations can gain valuable insights and make strides in enhancing the overall employee experience. And to do this effectively, the right survey software becomes an indispensable asset. You can onboard platforms that offer comprehensive solutions to enable self-evaluation, peer assessments, and evaluations between employees and managers.
By leveraging innovative tools and platforms, organisations can foster a workplace culture that empowers employees and maximises their potential. This creates a thriving workplace and can propel your company towards long-term growth.
The Magnetic Workplace Report has more tips for combatting the growing challenge of employee retention. Get yourself a copy today.
